Our office staff will speak to clients about a damp and timber survey many times a day. Often things get technical, so it is important that all our admin team have site experience. To do this we like to take our office staff to site to see what we do and how we do it. Last week it was Sarah Hilton’s turn to have an ‘away-day’. This involved time with our surveyors carrying out pre-purchase damp and timber survey.
Sarah used specialist equipment to measure moisture in walls and floor timbers. She also had a go with a boroscope; an instrument used to look into hidden voids. Surveyors, Paul Glover CSRT and James Firth CSRT demonstrated the correct use of the equipment and gave Sarah a run-down of the methodology they follow to make sure that every damp and timber survey is accurate.
This is crucial for Sarah, as she types many of our written damp and timber reports. Knowing what a surveyor does on site helps her place our surveyors findings into their proper context. It also enables her to better answer any questions clients may have, whether they are booking a damp and timber survey or discussing one they’ve already received. Some of our office team already have certification to remedial technician grade in preservation (PCAQT) and Sarah hopes to emulate them later, as she gains experience and knowledge.
Asked about her day Sarah said “I really enjoyed it and can now relate what the surveyors were doing with the transcripts of surveys I’ve issued. Being able to talk clients through the sort of thing they can expect a surveyor to do at a property is very useful”.
Property Care Association members like Brick-Tie operate to the PCA code of ethics and the PCA damp diagnosis code of practice, so clients are assured that they are in safe hands
Damp and timber surveys are carried out by us across Yorkshire. For information speak to the office where Sarah, Sian or Katrina will be glad to help on Leeds 265 2752 York 566577 or Sheffield 224 5121 or email us about damp via our contact page or read on for more information about what we can do to help you.
Here are a couple of links to helpful pages on this site, including a frequently asked question (FAQ) page on damp and timber and a further page on our commercial damp proofing and timber treatment services.
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